5 practical ways SMEs can start using AI today

A lot of business owners ask themselves: “Where do we even begin with AI?”
The good news: You don’t need a million-franc budget or a big IT department. The key is to start where it really makes everyday work easier.

Here are some ideas from practice:
1. A small chatbot in customer service – answering simple questions instantly.
2. Automated document handling – invoices or contracts go straight to the right place.
3. In recruiting, AI can pre-select CVs, leaving more time for real conversations.
4. In financial planning, forecasts help avoid cashflow surprises.
5. And in marketing, newsletters or campaigns become more relevant to customers.

The benefits often show up within the first year. What matters most: just get started – small,
manageable, and with real impact.

I’d love to know: Where would you want the most relief in your business?

more insights